The website has been developed during a period from December 2021 to May 2022 by the NHS Herefordshire and Worcestershire's Communications Team working with their appointed digital partner Frank Design, a digital agency specialising in the development of websites for the NHS. We have tried to make sure that this website is available to as broad an audience as possible.

This statement was prepared on 24 May 2022 and reflects the status of the site following accessibility tests carried out by Frank Design throughout the preceding design and development process.

Located at the bottom of every page is our accessibility toolbar, labelled 'Show accessibility tools' which toggles to ‘Hide accessibility tools’ to stop it from being visible. 

Click on the toolbar to view various accessible options, including:

  • Text size
  • Contrast
  • Google translate (we cannot guarantee the accuracy of the translation)

NHS Herefordshire and Worcestershire CCG is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Overall, the site complies with WCAG 2.1 AA accessibility standards.

Images on our website have alternative text attributes (alt text). This means when an image is used on a webpage to convey information its content is also described in the alt text. Therefore, the image can be understood by text browsers and assistive technologies such as screen readers.

If an image is used for simply decorative purposes, the text attribute for the image is left empty in line with accepted best practice.

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations

We’re always looking to improve the accessibility of this website.

If you find any problems or think we’re not meeting accessibility requirements, please email where your email will be picked up and responded to by the Communications Team.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

AbilityNet has advice on making your device easier to use if you have a disability. 

Visit the AbilityNet website