We think that it is important that people living and working within Herefordshire and Worcestershire can easily share their views, needs and ideas on the health and care services that we arrange and provide. 

Tackling the causes and consequences of health inequalities across health and care is a central priority for our system, one that has been given new focus by the disproportionate impact of the COVID-19 pandemic on those people and communities who already face the worst inequalities.  

Working with people and communities that experience health inequalities will be a key part of addressing unequal and unfair access to services and health outcomes across Herefordshire and Worcestershire. It is only by understanding the experiences and perspectives of those who face barriers to care and support, and have poor experience and outcomes, that opportunities for improvement can be identified and developed. 

We are currently developing our approach to working with people and communities across Herefordshire and Worcestershire and will shortly publish this detail here. 


We want to hear from you!  

If you would like to get in touch, to ask a question, comment on a service, or tell us your experience please do email us on hw.engage@nhs.net or complete the online form below.  

Please note that if you would like to make a complaint please do so using the details here.


We will respond to your enquiry as soon as we can, but this may take up to five working days.  

Your information will be received by NHS Herefordshire and Worcestershire CCG. It will be used to report patient feedback, and may be shared with other partners across the system. 

By submitting the form you are giving your permission for us to store, process and share your information.