Patient Portal

Project teams at Worcestershire Acute Hospitals NHS Trust, Wye Valley NHS Trust and Herefordshire and Worcestershire Health and Care NHS Trust are working closely with the ICB on a new ICS patient portal for people living in Herefordshire and Worcestershire. The patient portal is a top digital priority alongside the Shared Care Record.

The portal, which is called: 'My Health and Wellbeing' is only available to patients living in Herefordshire and Worcestershire and is being introduced in a phased approach by all three NHS Hospital Trusts across the two counties.

A patient portal is a secure online website that gives individuals convenient 24-hour access to view details of their local hospital appointments, appointment letters and personal health information from anywhere with an internet connection. Patients can become active partners in their healthcare management, access digital health care resources, including a healthcare video library and a handy health A-Z, and view details of their local hospital appointments via their smartphone, tablet device or computer.

When patients log into the portal using NHS Login, it will also connect their account with the NHS App, so that they can view details of their hospital appointments via the NHS App too.

Initially patients will be able to view details of their appointments and appointment letters. Soon, they'll be able to request to cancel and re-book their local hospital appointments too.